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Empathy, or the capacity to recognize and experience another person's emotions, is a crucial communication skill. You can fortify relationships and establish trust with your coworkers by exhibiting empathy in your communication. In addition, it's critical to maintain an open mind to criticism and suggestions at work. This is being open to other people's viewpoints and actively seeking out their input. You can address any areas for improvement and enhance your communication abilities by being receptive to criticism.